As soon as you complete your purchase, you will receive a confirmation email and our team will start working to ensure your order is delivered as quickly as possible. If you have not received your order within the indicated time frame for each country, please contact us with your order number and we will review your order history to find a solution as soon as possible. You will receive an email with your order tracking so you can stay updated on the shipping status at all times.*Orders will arrive the next day if placed before 1:00 p.m., except on weekends and holidays.Domestic shipments made by Correos Express will be attempted for delivery once. If this attempt fails, it will be redirected to the nearest collection point to ensure delivery, given the high volume of shipments.Eme Studios will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not match reality or when some information has been omitted.*Orders Argentina: Any orders that are returned due to absence, incorrect address, or refusal to pay customs duties will not be eligible for shipping cost refunds.

During the launch of the collections, due to the high demand concentrated in just a few days, deliveries may be delayed.

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At all times, Eme Studios strives to provide the best service in terms of international shipping. However, there may be occasions when, due to reasons beyond our control, an order is canceled. In such an event, Eme Studios will communicate this within no more than 24 business hours along with the corresponding refund to the payment method used by the customer for the purchase.CUSTOMS DUTIESAdditional customs charges may apply to orders from the following countries:United Kingdom, Ireland, Albania, Armenia, Belarus, Bosnia and Herzegovina, Finland, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Bouvet Island, Isle of Man, Iceland, Åland Islands, Faroe Islands, New Jersey, Kosovo, North Macedonia, Mayotte, Montenegro, Norway, Réunion, Serbia, Switzerland, Svalbard and Jan Mayen, Turkey, Andorra, Ukraine, as well as North America* and South America.*For the countries: Mexico and the U.S., it is mandatory to include the identity number of the recipient to avoid delays or issues in the customs process.Courier companies such as UPS/GLS will inform the customer about these charges, and it will be the customer's responsibility to pay them. If you have questions about the customs process, please contact hi@emestudios.com for more information or assistance with shipping.The recipient will be responsible for customs charges and any other costs in accordance with the customs regulations of the destination country. Therefore, costs associated with importation are not the responsibility of Eme Studios, and it is the customer who must cover the customs duties.If the customer decides not to pay these charges, the shipment will be considered canceled and will be returned to our warehouses. In this case, the purchase will be refunded, deducting the costs related to the rejection of the goods.*Orders Argentina: All orders that are returned due to absence, incorrect address, or refusal to pay customs duties will not be refunded for shipping costs.